Privacy Policy

 Privacy Policy

 

This Privacy Policy describes the information collected by us through our apps and websites and how the information is used and/or disclosed. We believe that providing this information empowers you to feel secure about the app choices you make.

We do not knowingly collect any personal information (as defined below) from children under age 16. Our learning applications together are referred to as “Services” in this Policy.

 

 

NO THIRD-PARTY ADVERTISING

Nbros’s apps do not have third-party advertisements so that young learners may stay focused on their learning experience.

 

 

WHAT INFORMATION WE COLLECT AND HOW WE PROCESS IT

In the course of providing Services to you, we and our third-party service providers collect your information. Some of the information you provide to us directly. Some other information is automatically collected when you use our Services. We only collect your information in furtherance of our legitimate interests to provide Services to you. We do not sell or rent your information.

 

Types of Data

Personal information is information that can be used to identify, contact or locate a single individual. We collect limited personal information, such as name and email, in limited situations. How we collect this information is described in this Policy.

Technical information relates to a user’s mobile device or computer, such as browser type, device type, or OS version.

Technical identifiers are various unique identifiers that generally only identify a computer, device, browser or application. Some examples are IP address, user ID, GAID, and IDFA (the latter two are, Google and iOS identifiers for advertisers). Under some regulations, a technical identifier is considered personal data because it, either by itself or in combination with other data, could enable us to identify a specific user. Where technical identifiers are considered personal data, we treat them in the same way as personal information. How we collect technical information and technical identifiers is described below in the “Automatically Collected Information” section.

General location information may be collected about your location (such as your country). Or your approximate location may be inferred based on your IP address in order to tailor learning experiences, specific Services or communications to you. We do not collect the precise geolocation of you or your device. You may also be able to change the settings on your computer or mobile device to prevent it from providing us with any location information.

 

Automatically Collected Information

When you first download and open our apps, we may automatically collect technical information, technical identifiers and data on how you use the app. The data collected include information such as device ID, IP address, IDFA, country (only) location, app crashes, usage time, games played, problems missed, and duration and frequency of play.

We use this automatically collected information to give you a better user experience and your children or students a better learning experience. We use this information to improve the performance and design of the apps and provide customer service specific to your use of the apps. We do not advertise any third-party products in any of our apps. We may show purchase options and promotions of our apps in adult-directed portions of the apps.

 

Account Creation and Information You Provide to Us

With some of our apps, you can create "profile nicknames" or user names for each player, which are collected and allow you to set up multiple profiles on a single device. These apps will track each child's play data separately to provide personalized activities and levels for each profile.

With this collected information, we provide you additional Services, such as syncing data across devices, recovering some lost progress, and personalizing progress reports. We may also use the email address to communicate about our services, send marketing emails that we believe you may be interested in, deliver our advertising to you when you visit third-party websites or applications, and respond to you when you contact us.

Furthermore, we do not share, disclose or sell the information we collect with any third parties except where:

* We use third-party service providers to help us operate our Services, such as cloud services, data analysis, online advertising and payment processing. Such third-party providers use the information only for the services we contract them to do and are required to adhere to the same level of data protection as in this Policy

 

Automatic Collection of Information, Cookie Policy

When you visit our website, we and our third-party service providers automatically collect information from you through technologies, such as cookies sent to your browser through Google Analytics, that uniquely identify your browser. These technologies can collect information from your computer or mobile device over time and across different websites. This tracks patterns of usage in order for us to better understand user preferences, learn how parents and educators find out about us, and monitor the effectiveness of our marketing efforts. The information collected may include IP address and approximate geographic location (country) so that we can better match our Services to your interests and needs or to determine which privacy regulation applies. We do not merge automatically collected information with any personally identifiable information. Most browsers allow you to disable cookies or set your browser to alert you when cookies are being sent to your computer. Or you can also opt-out of Google Analytics. We do not sell or rent collected information to other parties.

 

When You Contact Us

When you email us, we keep your email address, contact information and the content of your message to respond to your request.

 

 

HOW WE USE YOUR INFORMATION

We and our third-party service providers may use your personal information for our legitimate business interests, including the following:

* To respond to your inquiries and fulfill your requests.

* To send administrative information to you, such as information regarding our Services and changes to our terms, conditions and policies.

* To send you marketing communications that we believe may be of interest to you or advertising on third-party websites and applications.

* To personalize our Services to you.

* For our business purposes, such as data analysis, audits, fraud monitoring, developing new products, improving our Services, identifying usage patterns, and determining the effectiveness of our marketing efforts.

* When we believe it is necessary or appropriate to comply with legal process, to respond to requests from government authorities, to enforce our terms and conditions, to protect our operations, and to protect our rights as well as yours and those of other parties.

 

 

SERVICE PROVIDERS

We may engage a variety of third-party service providers to perform functions and services for us. These third-party services include payment processing, cloud services, online advertising and data analytics.

When we share your data with such service providers, they are authorized to use personal information only as necessary to provide the services to us. They agree to keep the information confidential and provide the same level of data protection as this Privacy Policy. When you purchase a subscription, we collect information about the purchase, including type of currency and amount spent, but we do not collect payment or billing information. A payment services provider handles and processes payment data according to its terms of services. We do not directly obtain or collect your payment information.

 

 

HOW WE DISCLOSE OR SHARE INFORMATION WITH OTHERS

We do not rent, sell or share any personally identifiable information collected on the website or through the mobile applications with others unless we have your consent or under the following circumstances:

1. With trusted third-party service providers that help us process collected information and use the information only for that service. We review the data privacy policies of these third-party providers to ensure they maintain the level of privacy and security controls that reasonably protect the data they process;

2. When we have good faith belief it is required to comply with laws or to respond to lawful requests and legal processes;

3. In an emergency to protect the personal safety of Nbros, its customers, or any person;

4. When we share de-identified data with third parties to research ways to improve our Services.

 

SECURITY OF INFORMATION AND BREACH NOTIFICATION

We take care to safeguard the security of collected information. We make reasonable efforts to put in place appropriate physical, technical and procedural safeguards that help prevent unauthorized access, maintain data security, and properly use the information we collect. We encrypt data in transit and encrypt passwords in storage. We stay abreast of privacy laws and best practices and provide trainings to our team on the importance of privacy considerations from product design to service rollout. We limit access to collected information to only our staff who need it to perform their roles.

Even though we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.

If we become aware of unauthorized access to personally identifiable information and reasonably believe the information may be used in harmful ways, we will make reasonable efforts to contact you through the email address you have given us and/or notify you through the app or website.

 

 

MANAGING YOUR INFORMATION

We will retain your account information for as long as you use our Services and for a reasonable time thereafter. We will retain automatically collected information, such as play data on the apps or cookies information, indefinitely, unless you request that we delete it.

 

 

LOCATION OF INFORMATION PROCESSING

Our Services are controlled and operated by us from the Republic of Korea. Your information may be transferred to, stored and/or processed in any country where we have facilities or in which we engage third-party service providers, which may have data protection laws that are different from those of your country. If you reside outside the Republic of Korea, your information will be transferred to the Republic of Korea or other countries as discussed here, to be processed and stored in accordance with this Privacy Policy.

 

 

UPDATES TO THIS PRIVACY POLICY

This Privacy Policy was last updated in February 2021. Our Privacy Policy may change from time to time. If we make a material change to our policies, we will place a prominent notice on our websites next to the Privacy Policy and display an alert upon login to the Services.